2 easy ways to get substitutes
1. Let your shopper suggest
When you choose “Let shopper suggest”, your concierge shopper will contact you from the store (1 to 2 hours before your delivery is due) and suggest a substitute similar in price and quantity to your original choice.
You will receive a text message with a link to a simple web page where you can review it. You will have 5 minutes to do so. We won’t buy the substitute without your approval!
2. Choose a substitute now
Already know what you want? Let your shopper know what to get by choosing a substitute on our website or mobile apps before checking out.
Select or change substitutes from your cart
You can easily edit substitute options in your cart too. Just click the substitute icon on your app or the website to select or change your chosen option.
We always try to find the best match 🙂
We train our concierge shoppers how to pick the freshest produce, look out for in-store promotions for you and suggest the most suitable substitutes. We won’t suggest a Syrah if you ordered a Pinot!