How to use a coupon on honestbee
Got a coupon for your groceries on honestbee? Here’s a quick guide with screenshots for our website and mobile apps.
Website: After selecting your items, click the cart icon and then Continue to review your order on the Checkout page. Here, you can scroll down to see the Coupon field in the Payment.
Mobile Apps: After selecting your items, tap the cart icon to review your order. The Coupon field will be shown in the Payment here.
There are two ways to apply a coupon:
- By entering a coupon code
- By selecting an existing coupon from your wallet
For new customers
- The coupon for your first-time order will automatically be reflected in the Coupon field on both web and mobile apps.
- If it has been more than a month since you signed up with us, your unused first-time order coupon would have expired. Please contact us and we will try our best to help you.
Entering a coupon code
1. If you have a coupon code (you might have received it in an email from honestbee), enter the code in the “Enter coupon code” field and click Apply.
Selecting an existing coupon
- Existing coupons can be found in your wallet. Click or tap Use a coupon from your wallet to see them.
- Here is where all your existing coupons will be stored. For web, your wallet will appear as a pop-up window.
If you can’t find the coupon you want to use, your coupon may have expired. Please send an email to our concierge, and we will do our best to help you.
- When you choose the coupon you want, click Apply.
If the coupon you want to use has a minimum spend, you need to meet it to redeem the coupon. Minimum spend is the Subtotal of your order. The concierge fee is not included in the minimum spend.
If your coupon is not working, check if:
- You have met the minimum spend.
- The coupon is past its expiry date.
- The coupon is for a country that is different from your current delivery address.
- The coupon has special conditions (e.g. You need to use a DBS/POSB card for the payment.)
Once you have applied your coupon, you will be able to see the value reflected in your order total.
If you have more questions about applying your coupons, feel free to send us an email through our contact form.
Hong Kong: honestbee.hk/en/contact-us
Till then, happy shopping at www.honestbee.com!